AbeAI Terms and Conditions
Effective Date: 8 July 2026
1. Scope
1.1 These terms and conditions govern your access to and use of the AbeAI Services and are made between ATI Global (AbeAI, We, Us, or Our) and you or the entity you represent (You, or Your) and comprise these General Terms and any documents that are expressly incorporated by reference (collectively, the Terms).
1.2 Please review these Terms carefully before using the AbeAI Services. By accessing or using the AbeAI Services You agree to be bound and abide by these Terms. If You do not agree to these Terms, do not use the AbeAI Services.
1.3 These Terms will commence on the earlier of:
(a) when You click an 'I accept' button or check box presented with these Terms;
(b) when You or one of Your Authorised Users first uses the AbeAI Services (including by sending a request to Your Relay Address);
(c) when You create an account or complete onboarding for the AbeAI Services; or
(d) when You sign an Order Form,
(Effective Date), and will continue until they expire or are terminated in accordance with these Terms (Subscription Period).
2. Service Variations
2.1 We reserve the right to, at any time during the Subscription Period:
(a) modify the method of supply and delivery of, or access to, the AbeAI Services;
(b) change or discontinue any feature or functionality of the AbeAI Services, including any Backing Service, for any reason at any time;
(c) amend or vary these Terms from time to time. You will be provided notice of amendments by notice on Our website or by email (Posting). Providing electronic acceptance such as by clicking 'I agree' to the amended Terms, or continuing to use the AbeAI Services after Posting, will constitute acceptance by You of any amendment;
(d) suspend or otherwise deactivate Your, and each of the relevant Authorised Users', access to the AbeAI Services where We form a reasonable belief that You or one of Your Authorised Users is in breach of these Terms (including the Restrictions in clause 14), or there is an actual or suspected privacy, systems or security concern associated with continued access;
(e) make temporarily unavailable or otherwise suspend access to the AbeAI Services where reasonably necessary for scheduled or emergency maintenance, system updates, upgrades or any other changes to the AbeAI Services or the Abe Platform.
3. AbeAI Services
3.1 The AbeAI Services use artificial intelligence (AI) algorithms and technologies (including generative AI) to power an assistant (Abe) that operates over email and serves professional firms. Abe:
(a) receives requests from Your Authorised Users by email (Requests);
(b) interprets each Request and, where appropriate, delegates work to one or more Backing Services;
(c) manages delegated work to completion; and
(d) replies to the requesting Authorised User with generated content, documents, results, insights, recommendations or predictions based on or about Your Requests and Input (collectively, the Output).
3.2 Abe manages work; it does not itself perform the underlying professional work (such as legal, accounting, financial advisory, conveyancing or other professional services), and no Output is a substitute for that work being performed or reviewed by an appropriately qualified professional.
3.3 The scope of the AbeAI Services, including the Backing Services available to You, is as set out in Your Order Form or as otherwise notified to You by AbeAI.
4. Access to the AbeAI Services
4.1 Access to the AbeAI Services is provided via one or more email addresses hosted by AbeAI and assigned to Your firm (each a Relay Address). Your Authorised Users interact with Abe by sending email to, and receiving email from, the Relay Address.
4.2 Abe sends replies from AbeAI-controlled domains as a clearly identified service. Abe does not send email as You or on Your domain unless and until You and AbeAI enter into a separate written agreement for that functionality.
4.3 Only Authorised Users — persons whose email addresses You have nominated to, and which have been accepted by, AbeAI (the Allowlist) — may use the AbeAI Services. Requests from addresses not on the Allowlist may be rejected or ignored.
5. Right to Use
5.1 Subject to Your acceptance of and compliance with these Terms, We grant You and Your Authorised Users a non-exclusive and non-transferrable right to use the AbeAI Services during the Subscription Period to submit Requests and receive and use Outputs solely for Your internal business purposes.
6. Backing Services and Third-Party Services
6.1 You acknowledge and agree that Abe delegates work to, and the AbeAI Services incorporate, services operated by third parties or AbeAI Affiliates (Backing Services), which may include (without limitation) legal research services, governed search and verification services, and document or financial analysis services. The Backing Services available to You will be identified in Your Order Form or in the Abe Platform.
6.2 You acknowledge and agree that AbeAI may also use technology provided by third-party service providers (including cloud-storage, email-infrastructure and AI providers) to provide the AbeAI Services. You authorise AbeAI, the Backing Services and such third-party service providers to store and use Your Input and the Output for the purpose of providing You with the AbeAI Services, billing, gathering analytics, identifying usage patterns, reviewing Inputs and Outputs for abuse or misuse, and developing and improving the services and products of AbeAI and such providers, in each case consistent with Our Privacy Policy.
6.3 If a Backing Service or third-party service becomes unavailable or unsuitable for use in the AbeAI Services (in Our sole discretion), We may suspend the affected parts of the AbeAI Services while We investigate substitute services. If a suitable substitute cannot be found, AbeAI may withdraw the affected functionality or terminate Your access to the AbeAI Services effective immediately upon written notice to You.
6.4 Your use of a Backing Service through Abe may also be subject to that Backing Service's own terms, which will be identified to You where applicable.
7. Acknowledgements
7.1 You agree and acknowledge that:
(a) AbeAI retains the right, in its sole discretion, to refuse to action a Request or provide an Output that is outside the scope of the AbeAI Services or is non-compliant with these Terms (including any Out-of-Remit Action under clause 9);
(b) the AbeAI Services (or part thereof) may be provided by any AbeAI Affiliate;
(c) the AbeAI Services and Output include elements of AI and may contain errors, omissions or inaccuracies;
(d) the AbeAI Services and Output are not provided to You with any legal, financial, accounting or other professional opinion or endorsement of any kind. AbeAI does not represent or warrant that any elements of the AbeAI Services or the Output (i) comply with or reflect relevant Laws; (ii) are suitable for Your particular use, objectives or circumstances; or (iii) are up to date or current;
(e) the AbeAI Services and Output must not be used as a substitute for the advice or work of an appropriately qualified and (where applicable) licensed professional in the relevant jurisdiction and field;
(f) the AbeAI Services and Output do not constitute legal, financial, accounting, tax or other professional advice, nor should they be relied upon as such by You, any of Your Authorised Users or any third party You share them with; and
(g) You and Your Authorised Users will ensure that any Output provided or generated through the AbeAI Services is reviewed and assessed by an appropriately qualified professional before being used in the delivery of professional services or advice to any client or third party.
8. No professional-client relationship
8.1 Your use of the AbeAI Services, Output, or any information provided by or through AbeAI does not create, and is not intended to create, any solicitor-client, adviser-client, accountant-client or other professional-client relationship between You (or Your clients) and Us.
9. Out-of-Remit Actions and step-up verification
9.1 Certain actions are outside the remit of the AbeAI Services and Abe will refuse to perform them, including (without limitation): moving, directing or dealing with trust or client money; practitioner-reserved acts (such as filing or service of documents, giving undertakings, making admissions, agreeing settlements, court appearances, or altering a deadline of record); altering audit records; disclosing information to opposing or external parties; and any act that would waive privilege (Out-of-Remit Actions). You remain solely responsible for performing any Out-of-Remit Actions through appropriate channels.
9.2 You acknowledge that Abe may require additional verification from an Authorised User (such as in-thread confirmation or other step-up verification) before actioning certain Requests, and may decline to proceed where verification is not completed.
10. Supervision and monitoring
10.1 You acknowledge and agree that AbeAI personnel (including its supervision team) may monitor Requests, Inputs, Outputs and the operation of the AbeAI Services, and may intervene in, pause or take over the handling of any Request, for the purposes of quality assurance, safety, abuse prevention and service improvement, consistent with Our Privacy Policy.
11. Appropriate use
11.1 The AbeAI Services are strictly for use by professional firms and their personnel, including in the legal, financial services, accounting and finance, and property sectors. By accessing or using the AbeAI Services, You represent and warrant that You are such a firm (or a professional working within one) and that You can provide appropriate evidence of the same to AbeAI upon request.
11.2 We reserve the right to, at any time during the Subscription Period, suspend or otherwise deactivate Your, and each of the relevant Authorised Users', access to the AbeAI Services where We form a reasonable belief that You or one of Your Authorised Users is not a relevant firm or professional as contemplated by clause 11.1.
12. Your Input
12.1 Consent to use Your Input: Both AbeAI and You acknowledge and agree that:
(a) documents, data and materials emailed to a Relay Address, uploaded, imported or otherwise provided by You or Your Authorised Users to AbeAI (including Your Requests and any attachments) (collectively, Input) may be processed by AI and by Backing Services as part of the AbeAI Services. The AbeAI Service's data processing activities and functionality align with the product's primary uses, and the use, collection and processing of any data is consistent with the core principles and requirements described in Our Privacy Policy; and
(b) You are responsible for ensuring that You have all necessary rights and consents, including third-party privacy consents and intellectual property consents (Client Consents), to enable You to provide the Input to AbeAI and to permit AbeAI and the Backing Services to access and use the Input for the purpose of delivering the AbeAI Services and the Output, and otherwise in accordance with these Terms.
12.2 Client Consent warranty and indemnity: You warrant that You own or otherwise have and will have the necessary rights and consents in and relating to the Input (including, without limitation, Client Consents) so that, as received by AbeAI and processed in accordance with these Terms, the Input does not and will not infringe, misappropriate or otherwise violate any intellectual property rights or any other rights of any third party or violate any applicable law. You hereby irrevocably and unconditionally indemnify and will defend and hold harmless AbeAI for any loss, damages, costs and expenses AbeAI suffers or incurs as a result of Your failure to obtain and maintain such Client Consents as may be required. You acknowledge that AbeAI is not a legal authority and cannot, and has not, provided You with advice related to the necessity of Client Consents within Your jurisdiction.
13. Your Responsibilities
13.1 In addition to the obligations listed elsewhere in these Terms, You have the following responsibilities:
(a) You are responsible for making all arrangements necessary for You to have access to the AbeAI Services, and for ensuring that anyone who accesses the AbeAI Services and Output through Your email systems or accounts is aware of these Terms and complies with them;
(b) You are responsible for maintaining an accurate Allowlist, including promptly notifying Us when an Authorised User should be added or removed (for example, when personnel join or leave Your firm), and You acknowledge that Requests from Allowlisted addresses will be treated as authorised by You;
(c) You must keep Your Relay Address for use within Your firm and must not publish it externally or provide it to clients or other third parties;
(d) You are responsible for the security of Your own email accounts and systems. You must notify Us immediately of any unauthorised access to or use of an Authorised User's email account or any other breach of security relevant to the AbeAI Services;
(e) to access the AbeAI Services, You may be asked to provide certain registration details or other information. It is a condition of Your use of the AbeAI Services and Output that all the information You provide to AbeAI is correct, current and complete;
(f) You agree to provide government-issued photo identification and/or government-issued business identification as required for verification of identity if requested; and
(g) You agree to retain and back up all Output so that You can access and use it when needed. AbeAI does not warrant that it backs up any Output, and You accept as a risk the loss of any and all Output.
14. Restrictions
14.1 In addition to any other restrictions listed in these Terms, You represent, warrant and agree that:
(a) You will not use, nor permit any other person to use on Your behalf, the AbeAI Services in violation of these Terms;
(b) Your use of the AbeAI Services, including any content You submit, will comply with these Terms, any firm policy that may apply to You or the services You provide, and all applicable local, state, national and international laws, rules and regulations (including any professional conduct rules applicable to You);
(c) You will not use, collect or harvest (or permit anyone else to collect or harvest) any Output or content generated by the AbeAI Services, or any non-public or personally identifiable information about any other person or entity, without their express prior written consent;
(d) You will not use, nor authorise anyone to use on Your behalf, the AbeAI Services or Output in a manner (as determined by AbeAI in its absolute discretion) that is: (1) illegal, or promotes or encourages illegal activity; (2) promotes, encourages or engages in the exploitation of children, or any activity related to the proliferation of child sexual abuse material; (3) promotes, encourages or engages in terrorism, terrorism-financing, money-laundering, or violence against people, animals or property; (4) promotes, encourages or engages in any spam or other unsolicited bulk email, or computer or network hacking or cracking; (5) promotes or facilitates prostitution and/or sex trafficking; (6) infringes on the intellectual property rights of any other person or entity; (7) violates the privacy or publicity rights of any other person or entity, or breaches any duty of confidentiality that You owe to any other person or entity; (8) interferes with the operation of any other services provided by AbeAI; (9) contains or installs any viruses, worms, bugs, trojan horses or other code, files or programs designed to, or capable of, disrupting, damaging or limiting the functionality of any software or hardware; or (10) contains false or deceptive language, or unsubstantiated or comparative claims, regarding the AbeAI Services or the services You provide;
(e) You will not perform any false, abusive or fraudulent activity using the AbeAI Services or Output, including attempting to impersonate another Authorised User or spoof an Allowlisted email address;
(f) You will not perform any action that imposes, or may impose, in Our discretion, an unreasonable or disproportionately large load on Our infrastructure;
(g) You will not modify or alter any part of the AbeAI Services or copy or distribute them in any medium (except where expressly authorised by Us);
(h) You will not access the AbeAI Services through any technology or means other than as AbeAI may designate;
(i) You will not attempt to circumvent the Allowlist, the Out-of-Remit Action restrictions in clause 9, or any step-up verification requirement;
(j) You will not re-sell or provide the AbeAI Services or Output for a commercial purpose outside Your internal business purposes, including any of AbeAI's related technologies (without Our express prior written consent); and
(k) You will not circumvent, disable or otherwise interfere with the security-related features of the AbeAI Services (including without limitation any features that prevent or restrict use or copying of any AbeAI content or Output, or enforce limitations on the use of the AbeAI Services or Output).
15. Fees and Charges
15.1 Where You have a Paid Subscription, You must pay to AbeAI all Fees as applicable and in accordance with these Terms and as further detailed in Your Order Form.
15.2 AbeAI retains the right to charge additional reasonable costs incurred in actioning a Request, including third-party disbursements or usage-based charges incurred through Backing Services (Charges). Where applicable, You will be informed of and required to agree to such Charges before they are charged.
15.3 All Fees and Charges are exclusive of GST unless stated otherwise and are non-refundable.
16. Disclaimer of warranties
16.1 Except to the extent that any of the following warranties cannot be excluded by law, You acknowledge and agree that, to the fullest extent permitted by law, the AbeAI Services and Output are provided to You on an "as is" and "as available" basis and all terms, warranties, representations and conditions are expressly excluded, and AbeAI expressly disclaims all express or implied terms, warranties, representations and conditions that the AbeAI Services, Abe Platform and/or Outputs: will be merchantable; will be non-infringing; will meet Your requirements; are fit or suitable for Your intended purpose or use; will be compatible with, or suitable for use with, Your own software or applications; or will be error-free, correct, accurate, complete, reliable, secure, current, up to date or otherwise (including any Backing Service or other third-party provided services).
16.2 In the event of a breach by AbeAI of any warranties that cannot be excluded by law, AbeAI's liability will, at AbeAI's sole discretion, be limited to AbeAI:
(a) using commercially reasonable efforts to modify, correct or provide access to the relevant AbeAI Services or Output;
(b) re-supplying the AbeAI Services or Output to You;
(c) reimbursing to You the relevant Fees paid by You (where applicable) for the provision of the AbeAI Services; and/or
(d) waiving payment of any Fees or Charges for the re-supply of the AbeAI Services to You.
17. Termination
17.1 Unless terminated earlier in accordance with this clause 17, these Terms will automatically terminate at the end of the Subscription Period on Your Order Form (unless renewed), or if You have not entered into an Order Form, upon the expiry of the applicable notice period required under clause 17.3.
17.2 Inappropriate use: If Your access or one of Your Authorised Users' access to the AbeAI Services is suspended or deactivated in accordance with clause 11.2, AbeAI may terminate these Terms immediately by notice to You.
17.3 Convenience: Either party may terminate these Terms at any time by providing the other 30 days' written notice. You acknowledge and agree that should You exercise this termination right, You must pay the Fees for the remainder of the Subscription Period.
17.4 Cause: In addition to any other termination rights under these Terms, either party may terminate these Terms immediately by giving written notice to the other party if that party:
(a) commits a material breach of these Terms and fails to remedy that breach within thirty (30) days' written notice of that breach;
(b) commits a material breach of these Terms incapable of remedy; or
(c) becomes the subject of an insolvency event.
17.5 After the effective date of termination or expiry of these Terms, You will no longer have any right to use or access the AbeAI Services or Output, and Your Relay Address will be deactivated.
18. Survival
18.1 Clauses 6, 7, 8, 12, 14, 16, 19, 21, 22, 23 and 24, and any provision of these Terms which by its nature and context is intended to survive the termination or expiry of these Terms, will survive termination or expiry of these Terms.
19. Intellectual Property
19.1 You acknowledge and agree that:
(a) to the extent applicable, all Rights, title and interests (including Intellectual Property Rights) in the AbeAI Services (including any modifications) are owned by and will immediately and absolutely vest in AbeAI or its Affiliates on and from creation; and
(b) the AbeAI Services are made available to You on a limited access basis, and except to the extent of any right expressly granted under these Terms, You do not acquire any Right, title, interest or any Intellectual Property Rights in the AbeAI Services through these Terms.
19.2 We acknowledge and agree that, to the extent applicable:
(a) You are and remain the sole and exclusive owner of all Rights, title and interest (including all Intellectual Property Rights) in the Input; and
(b) all Rights, title and interests (including Intellectual Property Rights) in the Output (if any) will vest in You on and from creation.
19.3 To the extent applicable, You grant to AbeAI, its Affiliates, the Backing Services and third-party service providers a non-exclusive, non-revocable, worldwide licence to use the Input and Output for the purpose of providing the AbeAI Services and further Outputs in accordance with these Terms, including as set out in clause 6 (Backing Services and Third-Party Services). To the extent We require You to execute any formal documents required to give effect to such grant, You agree to promptly do so.
20. Links to Third-Party Websites
20.1 The AbeAI Services and Output may contain links to third-party websites that are not owned or controlled by AbeAI. AbeAI assumes no responsibility for the content, terms and conditions, privacy policies or practices of any third-party websites.
20.2 AbeAI does not censor or edit the content of any third-party websites. By using the AbeAI Services, You expressly release AbeAI from any and all liability arising from Your use of any third-party website. You acknowledge and agree that You will review and be subject to the terms and conditions, privacy policies and other governing documents of each other website that You may visit.
21. Privacy
21.1 Each party to these Terms agrees that it and its Authorised Users (as relevant) will comply with all Privacy Laws in connection with any Personal Information collected, used, disclosed, stored or received in connection with these Terms.
21.2 In addition to these Terms, Our Privacy Policy sets out in detail how We process the Personal Information that You or Your Authorised Users disclose to AbeAI.
21.3 AbeAI recommends that You carefully consider what Personal Information or client information You include within a Request. You agree and acknowledge that Your inclusion of any Personal Information within a Request is entered at Your own discretion and risk.
22. Liability
22.1 To the maximum extent permitted by Law, AbeAI will not be liable to You in relation to these Terms, or the AbeAI Services or Output during and after the Subscription Period, whether in contract, negligence, strict liability, tort or other legal or equitable theory, for any lost profits, personal injury, property damage, loss of data, business interruption, or indirect, incidental, consequential, exemplary, special, reliance or punitive damages, including any that may result or arise from or in connection with the use of the AbeAI Services or any Output.
22.2 To the maximum extent permitted by Law, AbeAI will not be liable to You or any other person in relation to these Terms, the AbeAI Services or Output during and after the Subscription Period, whether in contract, negligence, strict liability, tort or other legal or equitable theory, for losses, damages or costs exceeding the total amount of Fees You paid to AbeAI during the 6-month period immediately preceding the event giving rise to the liability.
23. Indemnity
23.1 You hereby indemnify and agree to protect, defend and hold harmless AbeAI and its officers, directors, employees, agents, Backing Services and third-party service providers from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature including, without limitation, reasonable legal fees imposed upon or incurred by AbeAI directly or indirectly arising from: (i) Your use of the AbeAI Services and Output; (ii) Your violation of any provision of these Terms or the policies or agreements which are incorporated herein; and/or (iii) Your violation of any third-party right, including without limitation any intellectual property or other proprietary right.
24. General
24.1 No Agency. Nothing in these Terms will create or imply an agency, employment, partnership or joint venture relationship between You and Us.
24.2 No Waiver. The waiver by either party of a breach or default of any term of these Terms will not be a waiver of any other breach of the same or other provisions; nor will any delay or omission on the part of either party to exercise any right that it has or may have operate as a waiver of any breach or default by the other party.
24.3 Applicable Law. These Terms are governed by the laws of New South Wales, Australia and the parties submit to the exclusive jurisdiction of the courts of New South Wales.
24.4 Notices. Unless otherwise stipulated in these Terms, AbeAI will provide notices to You by sending an email to the address notified to Us as the primary account contact. You will provide notices under these Terms to Us by sending an email to abe@abeai.ai. Where notice is sent in accordance with this clause, it will be treated as received when the email is sent. You are responsible for keeping Your notification email current throughout the Subscription Period.
24.5 Entire Agreement. These Terms set out the entire agreement relating to Your use of the AbeAI Services and supersede all prior agreements, discussions and understandings, whether oral or written, relating to the AbeAI Services.
25. Definitions
25.1 The following definitions apply in these Terms, unless the context otherwise requires:
Abe means the AI assistant persona through which the AbeAI Services are delivered, including any firm-configured name under which it presents.
Abe Platform means the AI-powered platform owned and hosted by AbeAI through which Requests and Input are received and processed and Output is generated and delivered.
AbeAI means ATI Global and any of its parents, subsidiaries, affiliates or related bodies corporate.
AbeAI Services means the Abe Platform, the Relay Address(es), and any accompanying supervision, administration or consultation services that are licensed or supplied to You by or on behalf of AbeAI under these Terms.
Affiliates means entities or individuals that directly or indirectly control, are controlled by, or are under direct or indirect common control with AbeAI.
Allowlist has the meaning given under clause 4.3.
Authorised User(s) means a person whose email address appears on the Allowlist and who uses or otherwise accesses the AbeAI Services on Your behalf.
Backing Service has the meaning given under clause 6.1.
Charges means any costs charged by AbeAI to You as set out in clause 15.2.
Client Consents has the meaning given under clause 12.1(b).
Fees means any fees charged by AbeAI to You for Your access to and use of the AbeAI Services and Output where You have a Paid Subscription.
Input has the meaning given under clause 12.1(a).
Intellectual Property Rights means all industrial and intellectual property rights throughout the world protected or recognised under statute or at common law or in equity, including but not limited to (a) patents, copyrights, registered designs or trade marks; and (b) any application or right to apply for any rights referred to in (a).
Order Form means a separate commercial agreement made between You and AbeAI which includes Your contact details, the number of Authorised Users, the Subscription Period of Your licence, the Backing Services available to You, the Fees payable for Your access to and use of the AbeAI Services, and payment terms.
Out-of-Remit Actions has the meaning given under clause 9.1.
Output has the meaning given under clause 3.1(d).
Paid Subscription means where You are paying Fees to access and use the AbeAI Services, including where You and AbeAI have entered into an Order Form.
Personal Information means any 'personal information' or 'personal data' as that term is defined in applicable Privacy Laws.
Privacy Laws means the applicable privacy or data protection laws relating to the collection, use, processing, disclosure, storage or granting of access to Personal Information under these Terms.
Privacy Policy means AbeAI's Privacy Policy located at abeai.services/privacy.
Relay Address has the meaning given under clause 4.1.
Request has the meaning given under clause 3.1(a).
Rights includes a legal, equitable, contractual, statutory or other right, power, authority, benefit, privilege, remedy, discretion or cause of action.
Subscription Period has the meaning given under clause 1.3.