Privacy Policy
Effective Date: 8 July 2026
This Privacy Policy (Policy) applies to all websites, applications, and other services by Abe AI that link to this Policy, including the website at abeai.services and the Abe AI assistant service (our Services).
Who we are
In this Policy, Abe AI means ATI Global and any of its parents, subsidiaries, affiliates or related bodies corporate (collectively, we, us, our).
Full details of each of our global subsidiaries and affiliates can be found here.
This Policy
This Policy explains how we collect, use, maintain, and disclose information collected about you, including when you visit our website, use or correspond with our Services, attend one of our events, or otherwise interact with us. This Policy also describes your choices regarding use, access, deletion, and correction of your personal information. By submitting your personal information to us, interacting with our website, or using our Services, you acknowledge and agree to the processing of your personal information as set out in this Policy. If you do not agree to this Policy, you should not use the Services or interact with our website.
If you use our Services as part of an entity or organisation that has an agreement with us (such as your employer or firm), the terms of that organisation's contract with us for the Services apply to our collection or use of your personal information through the Services and may restrict processing further than as set out in this Policy.
Contact Us
If you have questions about this Policy, or how we collect, use, or otherwise process your personal information, including the transfer or onward transfer of your personal information outside your jurisdiction of residence, please contact us at:
Privacy Officer, ATI Global
privacy@ati-global.com
For Australia: 1800 007 709
For Europe: (44) 845 683 2517
For Canada: (437) 900 2140
For US: (844) 702 5327
For NZ: +61 1800 007 709
Level 8, 207 Kent Street Sydney
NSW, Australia 2000
You can also reach us through the contact form on our website at abeai.services/contact.
Information we collect, how we use it, and the legal basis we rely on to do so
When you use or access our Services or otherwise interact with us, we may collect a variety of information about you that identifies you or may be combined with other information to identify you (your personal information). We may collect this personal information from you or others acting on your behalf (e.g., your employer or firm), from third parties, or automatically through use of the Services.
1. From you or someone acting on behalf of you (e.g., your employer or firm):
| Information type | Purpose of collection and use | Legal basis |
|---|---|---|
| Information submitted to us via our website or in discussions about our Services including your name, email, phone number, and employer's street address (Contact Data) and information about your firm or employer (employer name, phone number, practice area) | To communicate with you about the Services or events that we offer and to provide recommendations for products and services | Legitimate interest (business development) • Performance of contract • Consent from the data subject (which may be withdrawn at any time) |
| Information about your role in a firm (e.g., firm information, your Contact Data, email address, area of practice) that is submitted to the Services by an administrator, including for the purpose of authorising you to correspond with the Services | To facilitate use of the Services, including verifying that messages sent to the Services come from authorised users of your firm | Performance of a contract |
| The content of emails and other messages you send to the Services, including any attachments and any personal information contained within them | To provide the Services, including generating responses to your requests, and to support investigations and improvement of the Services | Performance of a contract |
| Support information related to a request for assistance with the Services including Contact Data and usage information within the Services | To respond to support requests and improve the Services | Performance of a contract • Legitimate interest (service improvement) |
| Event information including your disability, accessibility, or dietary requirements (that may include religious affiliation or health information) and Contact Data | To register you for events and accommodate disability, accessibility, or dietary requirements at events | Legitimate interest (business development) • Consent from the data subject (which may be withdrawn at any time) |
| Payment information associated with an event or contract for the Services | Billing | Performance of a contract |
2. From others:
| Information type | Purpose of collection and use | Legal basis |
|---|---|---|
| Event information from our event partners including Contact Data | To market relevant products and services | Legitimate interest (business development) |
| Information regarding your interaction with our campaigns, how you use our website, and how you interact with our communications (e.g., emails) through cookies and third-party analytics tools | To provide information that may be relevant to you, aimed at driving engagement | Legitimate interest (business development) |
| Deidentified data about how you use our Services | Internal training and troubleshooting • To report on usage of and to improve the Services | Legitimate interest (service improvement) |
| Information from our existing clients, partners, or users including Contact Data | To market relevant products and services | Legitimate interest (business development) |
| Information that is publicly available about you (e.g., LinkedIn) | To market relevant products and services | Publicly available information • Legitimate interest (business development) |
3. Automatically:
| Information type | Purpose of collection and use | Legal basis |
|---|---|---|
| Information about usage of our Services that may include IP addresses, email metadata (such as sender and recipient addresses, subject lines, and timestamps), and Contact Data from automatic logging services | Security and/or support investigations and improvement of the Services | Compliance with legal obligation • Performance of contract |
| Information submitted to or stored within the Services | To facilitate use of the Services and support investigations and improvement of the Services | Performance of contract |
| Device data when you use one of our applications | To understand usage of the Services and make improvements | Legitimate interest (service improvement) |
Aside from automatically collected user information, personal information should not be submitted to the Services unnecessarily. We recommend that you utilise pseudonymous placeholders or user IDs (e.g., my client, Mr X) for third parties referenced in your requests to prevent identification. However, some personal information may be collected and stored by Abe AI when submitted by users of the Services, including within the content of emails and attachments sent to the Services.
For more information about our use of cookies and tracking technologies, please see our Cookie Notice.
Where permitted by applicable law and our obligations in contracts with our clients, we may aggregate your non-personally identifiable data and use this data to analyse or improve our Services.
When we act as a service provider on behalf of our clients, we will process personal information in compliance with the instructions of the client, who acts as data controller of such personal information.
Users of the Abe AI service
For users of the Services, your name and requests you submit to the Services may be visible to other authorised members of your firm, including administrators and supervisors of your firm's Abe AI account, for the purposes of supervision, quality assurance, and administration of the Services.
The Services may, on your instruction or your firm's configuration, interact with third-party services connected to your firm's account (such as legal research, search, and other practice tools). Information you submit may be shared with those services to fulfil your request, and their handling of your information is governed by their own privacy policies and your firm's agreements with them.
Who do we share your personal information with?
Where permitted by applicable law, we share your personal information with third parties to deliver the Services or in our legitimate interest. These third parties include:
- Our affiliated companies and offices, which are generally located in the United States, Canada, United Kingdom, Ireland, Poland, Australia, and New Zealand.
- Our professional advisors, such as our auditors, accountants, and lawyers.
- Third-party service providers who perform services on our behalf in connection with our Services. The services provided by such third parties include:
- software suppliers that provide elements of our Services, including artificial intelligence model providers;
- billing and processing payments;
- marketing communications providers;
- maintenance and support of the Services;
- hosting and backup of the Services;
- security of the Services;
- improvement of the Services; and
- analytics and reports on the Services.
- Third-party services connected to your firm's account, where you or your firm have directed the Services to interact with them.
- Any other third party where you have provided your consent.
- Other third parties in connection with corporate activities such as mergers, acquisitions, or refinancings.
We may disclose personal information to regulatory authorities and other third parties to comply with a regulatory or legal obligation, to enforce our rights, or where we have a good faith belief that it is necessary for the protection of a legitimate or vital interest such as the safety of a person or property, to the extent permitted by applicable law.
Changes to this Policy
We may update this Policy from time to time for reasons such as operational or regulatory changes. If we make any changes, we will notify you by posting the revised Policy on this page, revising the "Effective Date" at the top of this Policy and, in some cases, we may provide you with additional notice such as within our Services or by sending an email. We encourage you to review our Policy regularly for any changes.
Children
Our website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from individuals under the age of 18. If you become aware that an individual under the age of 18 has provided us with personal information, please contact us using the contact details contained in the "Contact Us" section at the beginning of this Policy. If we become aware that an individual under the age of 18 has provided us with personal information, we will take steps to delete such information. We may process the personal information of children in the course of delivering Services when information is provided by a user of the Services.
International transfers
Our Services are hosted and operated in Australia, the United States, and Europe through Abe AI and our service providers. By using our Services you acknowledge that your personal information may be accessed by us or transferred to us in those jurisdictions, and accessed by or transferred to our personnel, affiliates, partners, and service providers who are located around the world.
As required by applicable laws, we take appropriate measures to ensure adequate protection of your personal information when it is transferred internationally and, if necessary, seek your prior consent.
Please note that your personal information may be subject to the laws of the jurisdiction in which you or your personal information are situated.
How we protect your personal information while processing, transferring or sharing it
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure of personal information we have put in place suitable physical, electronic, and managerial procedures to ensure the security of personal information we hold and process. Some examples of the measures we take include:
- the use of suitable password protection measures and access privileges to monitor and control access to our IT systems;
- verifying that messages sent to the Services originate from authorised users before they are processed;
- we do not generate paper files;
- requiring any third parties engaged by Abe AI to provide appropriate assurances to handle personal information in a manner consistent with applicable law; and
- taking reasonable steps to securely destroy or de-identify personal information after it is no longer required.
However, the internet is not a secure environment and we cannot warrant that the personal information you share will be completely secure. When you share personal information with us, you do so at your own risk and we recommend that you take security precautions to protect your personal information on the internet, including maintaining the security of the email account you use to correspond with the Services. You should notify us as soon as possible using the "Contact Us" section at the beginning of this Policy if you become aware of any misuse of your email account in connection with the Services, or compromise of the security of the Services.
Storage of personal information
When you cease engaging with us or using the Services, we will store your personal information in identifiable form for the period permitted by applicable laws while we have a legitimate purpose for doing so.
Links to other websites or third-party applications
Our website may contain links to other websites of interest. You should note that we do not have any control over external websites or their privacy procedures. You should exercise caution and review the privacy statement of any website before providing your personal information.
Your rights in relation to your personal information
You have the option to not share information with us. If you choose not to share your personal information with us this may mean you are unable to be authorised as a user or take advantage of some features in our Services. Please note, some information may still be collected about you automatically through your use of our Services.
For personal information that we process on behalf of our clients, we do so on the instructions of the client as a controller. If we process your information on behalf of a client and you wish to exercise any of your data protection rights under applicable law, please contact the relevant client directly.
You have rights under applicable laws regarding your personal information, including to access or request correction of your personal information under applicable privacy laws including but not limited to the Privacy Act 1988 (Cth) or the Personal Information Protection and Electronic Documents Act (Canada).
You may also have rights under data protection laws in relation to the personal information we hold about you, depending on which laws are applicable (e.g. the European General Data Protection Regulation (GDPR) or the UK Data Protection Act 2018) such as:
- Access: the right to request information regarding our processing of your personal information and access to the personal information which we hold about you.
- Correction: the right to request that we correct the personal information we hold about you if it is inaccurate or incomplete.
- Erasure: the right to request the deletion of your personal information in certain circumstances.
- Restriction: the right to object to, and request that we restrict, our processing of your personal information in certain circumstances.
- Transfer: the right to request transfer of your personal information directly to a third party where this is technically feasible.
To submit a request regarding our processing of your personal information, please contact us via the details outlined in "Contact Us" above.
For us to facilitate your request, please ensure that your request specifies the type of request in the subject line and contains the information we need to investigate the request. We may require additional information from you to verify your identity or understand your request before providing additional information or actioning your request.
We will grant your request to exercise the above-mentioned rights to the extent required or permitted (as the case may be) by applicable law and in accordance with the timeframes (if any) in that applicable law.
Marketing communications. You can opt out of receiving certain marketing communications from us at any time, by clicking the unsubscribe link in the email communications we send, or by contacting us using the details contained in the "Contact Us" section. We may continue to send you non-promotional communications, such as service-related emails, billing information, and certain product updates via email.
How to make a complaint
If you believe that we have not complied with our obligations under this Policy or applicable data protection law, please contact us via the details outlined in the "Contact Us" section above.
We would appreciate the opportunity to help you resolve any concerns you may have regarding our processing of your personal information, but if we are unable to assist you with your issue or you wish to make a complaint, you may have the right to make a complaint to an authority responsible for data protection in your jurisdiction.